Cancellation
Policy
Cut Cancellations
Cut cancellations must be made with 24 hour notice prior to your appointment. A late cancellation/no show will result in a charge of 100% of the service fee.
Color Cancellations
Color cancellations must be made with 48 hour notice prior to your appointment. A late cancellation/no show will result in a charge of 100% of the service fee.
Adjustment
Policy
Cut Adjustments
Client must reach out within 7 days of service to schedule an adjustment. Adjustments do not include if the client has decided that they would like a different hairstyle or length than what was agreed upon during our consultation.
Color Adjustments
Client must reach out within 7 days of service to schedule an adjustment. Adjustments do not include if the hair did not lighten to desired level in first session (read more in my "Blonding FAQs"!). Please keep in mind that color appointments may take multiple sessions to land us at your dream hair.
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If you are seeking an adjustment, please send me photos of your hair after washing and styling yourself to sosodoeshair@gmail.com so I can see what it looks like day to day. Please don't hesitate to reach out - I am here to help!
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Cancellation
Policy
Cut Cancellations
Cut cancellations must be made with 24 hour notice prior to your appointment. A late cancellation/no show will result in a charge of 100% of the service fee.
Color Cancellations
Color cancellations must be made with 48 hour notice prior to your appointment. A late cancellation/no show will result in a charge of 100% of the service fee.
Adjustment
Policy
Cut Adjustments
Client must reach out within 7 days of service to schedule an adjustment. Adjustments do not include if the client has decided that they would like a different hairstyle or length than what was agreed upon during our consultation.
Color Cancellations
Client must reach out within 7 days of service to schedule an adjustment. Adjustments do not include if the hair did not lighten to desired level in first session (read more in my "Blonding FAQs"!). Please keep in mind that color appointments may take multiple sessions to land us at your dream hair.
​
If you are seeking an adjustment, please send me photos of your hair after washing and styling yourself to sosodoeshair@gmail.com so I can see what it looks like day to day. Please don't hesitate to reach out - I am here to help!
​
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